Terms and Conditions

By opting in to receive SMS messages from Berlin Gardens, LLC (“Berlin Gardens,” “we,” “us,” or “our”), you agree to these Terms and Conditions.

SMS MESSAGING SERVICE

By providing your mobile phone number and opting in to receive SMS messages, you consent to receive text messages from Berlin Gardens related to customer service communications, order updates, appointment or delivery-related information, product or service updates, and other relevant communications based on your relationship with us.

SMS communications may include one-way notifications and two-way communications related to Berlin Gardens products and services.

MESSAGE FREQUENCY

Message frequency may vary depending on your request, order, service inquiry, or other interaction with us. Carriers are not liable for delayed or undelivered messages.

MESSAGE AND DATA RATES

Message and data rates may apply based on your mobile carrier’s terms and your mobile service plan.

PRIVACY POLICY

Information collected through SMS communications will be handled in accordance with our Privacy Policy found at Privacy Policy. Please review the Privacy Policy for information about how we collect, use, retain, and protect your information.

CANCELLATION AND OPT-OUT INSTRUCTIONS

You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After you opt out, you may receive one additional message confirming that your request has been processed.

HELP AND CUSTOMER SUPPORT

For help with SMS messages, reply HELP to any message we send or contact us through the contact information provided on our website.

LIABILITY

We are not responsible for any charges, errors, delays in SMS delivery, or undelivered messages caused by your mobile carrier or third-party service providers.

CHANGES TO THESE TERMS

We may update these Terms and Conditions periodically. Any changes will be posted on our website, and continued use of our SMS messaging service after changes are posted constitutes acceptance of the updated terms.